Send an email to John Iezzi and have it answered for FREE! Questions must relate to office management in a professional service environment, and must be of a nature that does not require extensive research or review. Mr. Iezzi reserves the right to decline to answer a question if in his opinion it would involve considerable time on the part of himself or his staff to obtain the best suitable answer or would compromise confidential information that may have been obtained on a client assignment. One question per firm, please.